SHIPPING POLICY (Conditions of Delivery)

  • Free home delivery on the purchase of products above Rs 500 .
  • In case the product dispatch is delayed the customer will be notified.
  • Customer should not accept the product if the seal is broken.
  • Once the order is accepted the confirmation will be sent to the concerned customer either through his email or by SMS / Phone.
  • Estimated time of delivery is 5 - 10 working days, few products might take some extra time as mentioned on the product page.
  • All materials will be Delivered through reputed courier service.


  • MyChashma accepts each & every order placed by its customers on our website. A customer can place its order by transmitting its prescription on our email id as well as on the website.
  • The company thereafter make necessary arrangements to fulfill the requirement of the customer.
  • The company will not take any responsibility if the customer fails to provide the details set forth in its prescription. Once the order is placed and product/products is ready for delivery.
  • The company will not take any additional responsibility for the order placed by you in case of actual fittings on your face. The company reserves right to deliver the product as per the specifications placed on the website.
  • The customer should essentially insist on proper and valid prescription duly prescribed by qualified eye care practitioner.
  • The company will use its best effort to ensure that the order placed by the customer is successfully executed subject to the availability of the product. In case the product is not available in the market the company will make the Refund.